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Frequently Asked Questions

What is a seamless gutter?

Seamless gutters are single-piece gutters that are formed on the work site in order to match the measurements needed for a particular job. As the name implies, seamless gutters do not have any seams. Gutters can be formed in lengths anywhere from 12 inches to over a hundred feet.

What is a leader or downspout?

These terms are generally used interchangeably. Leaders and downspouts are the vertical pieces that channel the water from the gutters down to the ground.

How are gutters secured to the home?

There are several different ways to mount gutters to a home – but the most common way is with hidden hangers attached to the flat fascia board under the eaves.

Are there different styles of gutters?

Yes. There are basically two styles. The standard K-style is used on the majority of homes and is available in the seamless option. The half-round style which, as the name implies is more rounded than the traditional K-style, both are available in seamless.

What happens if the wood behind my gutters is rotted?

The wood would need to be replaced. It is not possible to fasten new gutters to rotting wood.

Why would the wood behind my gutters rot?

Many factors can cause this – but the most common is improper gutter cleaning . If the gutters are not cleaned and become clogged, they cannot do their intended job – that is, to drain water away from the house. If the gutters become clogged and overflow, the water comes in contact with the wood behind the gutters, and over time, causes the wood to rot.

How do gutters become clogged?

Debris which lands on the roof may accumulate in gutters, eventually obstructing water drainage. This debris can be made up of leaves, pine needles, seeds, flowers, etc. When this debris starts to clog the downspouts and gutters, water will begin to spill over the edge of the gutters, drip down the walls of the home and collect around the base of the home. If this situation is not corrected, it can lead to damaged siding, windows, doors, foundation and possibly water leaks.

What happens when gutters get clogged?

If the drainage function of gutters is compromised, water will spill over and drip down the sides of the house. Eventually, this may damage the siding, windows, and doors; and compromise the building seals that keep your house watertight, resulting in water leaks. It can also cause damage to your foundation – something that should be avoided at all costs; foundation repair is very expensive.

Can I protect my gutters from getting clogged?

There are several different types of gutter guard/protector systems that can be attached to your gutters to prevent particles from collecting in the gutter. These systems won't necessarily eliminate clogs, but will greatly reduce the frequency. There are new gutter systems that don't use downspouts - the use louvers to disperse the water. These types of system are a lot less prone to clogging and are almost maintenance free.

How do you clean gutters?

The best way to get your gutters clean is to hire a professional. But if you still want to tackle this dangerous task yourself, then you need to make safety your number one priority. It is not worth it to fall and injure or kill yourself to clean your gutters. You will need to remove any debris that has accumulated with in the gutters and downspouts either by hand or with a garden hose. Again, it is recommended that you hire a professional company to come in and clean your gutters.

How often should your gutters be cleaned?

This will vary depending on the environment and landscaping around the home. It is a good idea to have your gutters checked and cleaned at least twice a year - in the fall after the leaves drop, and in the spring to clear out seeds that accumulate at the beginning of the growing season. If you home is surrounded by trees, you may need to get your gutters cleaned more often.

How much does it cost to get gutters cleaned?

This will vary depending on your location, size of your home, height of and difficulty in accessing the gutters. Most companies charge by the linear foot. Most companies will provide you with a free estimate for your specific home.

Do you have liability insurance?

Yes. We have a $ 2,000,000 marine aggregate policy though American Family Ins. that covers damage to your home or personal property. We can have a certificate specific to your home address either faxed or mailed to your home straight from our agents office prior to any work being performed, at your request. Want to see our Insurance Form?

How do you install your gutter, spike and ferrules or hidden hangers?

Hidden hangers. There are several ways to hang gutter but spike and ferrule or hidden hangers are the most common. With spike and ferrule there will be a spike or nail that is driven though the front lip of the gutter into a ferrule (a sleeve that keeps the proper distance of the gutter) though the back and into the fascia board (the wood that the gutter is mounted to) and finally, if the crew did its job properly (some don’t bother marking where the rafters are) into the rafter tail for a solid mount. Although this installation, if done properly is the most solid way to mount a gutter it has many drawbacks. The first being the fact that it is visible on the outside of the gutter and if the installer did not hit the rafter tail freezing water will cause the nail to back out over time and eventually the system will fail because the hole becomes too large to hold the nail properly. Even if the rafter is hit, after an installation using this system your rafter end will have a large hole from the nail making future systems difficult to install without failing.

With hidden hangers there is nothing visible on the outside of the gutter making a ”clean” appearance very pleasing to the eye. The hanger grabs the front lip and a screw is run though the back of the gutter and fascia board into the rafter tail, making a mount that will not back out over time with freeze and thaw. Some companies use nails for this installation saving time and money on labor and material but end up with the same problem as spike and ferrule, they back out over time. You will never find a nail in any of our jobs, we only use screws.

Can you match my trim color?

Most likely, we have over 20 colors to choose from. They have a baked on enamel finish that the manufacture warranties for 40 years. Unless your house has an unusual trim color like pink or purple chances are we have a match or something that will complement your existing color so there is NO PAINTING necessary. Of course if you are the type that has to have an exact match, then any of the colors can be painted over with no priming necessary.

Does your estimate include tear off, haul away and taxes?

Yes, but we do not give ”estimates”, the word implies that we don’t know how much it will cost but are guessing! We know exactly how much it will cost and are not afraid to tell you in writing. Our quote will have a break down on the left side explaining what and how much you are being charged for each component of the gutter system, i.e. gutter, downspout, tear off and haul away. Flashing is usually included in the price unless otherwise stated on the quote, and we will always install it if there is no existing flashing. We have nothing to hide with our quote and if we do your job you will only pay what the quote says, if we missed something, then that is our fault not yours and you will never be asked for more money.  Some companies will give you a ”fake” estimate or a ”lowball” on purpose meaning they don’t include the tear off and haul away or more common, omit the taxes leaving that surprise until after you have signed the work order and the work has been performed, leaving you no choice but to pay. They do this so they have the lowest estimate while you are shopping around but if you don’t make it clear beforehand they can easily end up with the highest price.

Companies that subscribe to these practices are in my opinion unethical and will usually use inferior materials and labor leaving you not only paying to much but with a poor installation as well. Even if you get that great deal, the sour taste of a poor installation will far outlast the sweetness of a low price.

Do you offer a labor guarantee?

Yes, we offer a 10 year labor guarantee for the very reasons we mentioned above. Most companies will give a 1 year at most, but some will give you a 3 or 5 year FOR A PRICE. Because we use the best materials and the more time consuming installation practices we have no problem with backing up your job with the best labor guarantee in the business. FOR FREE, IN WRITING!

How long will it take to install new gutter and down spouts?

To truly answer that question we would have to see and measure up your house, but, an average house can be completed in as little as 2 hours, larger homes can take a day or two, but most are completed the same day. It will depend on size, type of roofing material, degree of pitch and accessibility.

If I decide to use your company, how long before you can have my job done?

Because of the quick nature of the installation, we are constantly searching for more work and can usually have your house installed and completed to your satisfaction within 3 business days of your acceptance of the contract. Occasionally we do get backed up to a week but seldom longer than that, and if we are we will tell you prior the giving you a quote.

Do you need any money down to start my job?

No. We do not ask for any money down however, we would like to receive payment after you are satisfied with the installation. Most jobs are less than $1,000.00 materials, labor and taxes, and take less than a day to install so any company needing money down prior to installation should send up a red flag in my opinion. Large apartment complexes where tens of thousands of dollars in materials are needed would be the only reason a down payment would be needed.

Do you accept credit cards?

Yes, all major credit cards.

How do I arrange for a quote?

Due to the fact that the gutter is on the outside of the house we can stop by and give a QUOTE without you even being home, and with the knowledge gained at this site you can feel comfortable knowing exactly what you are getting for your money. We encourage you to get three quotes! Please contact us for days & times that fit your needs.

Fax: 703-971-9462
5617 Vine Street
Alexandria, Virginia 22310